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NEED TO RETURN
SOMETHING?
It's super easy!
IF YOU WOULD LIKE TO RETURN AN ITEM, PLEASE MAKE SURE TO:
In general:
- return your item in the original packaging
- submit your return within 30 days (45 days for Silver & 60 days for Gold Loyalty Club Members) after receiving your package
- only return the wrong/faulty item, if our customer care team asks you to
- treat the activewear with care when trying it on
- wear underwear when trying them on
- not remove any labels or tags
DIRTY/WORN CLOTHING OR PIECES MISSING TAGS/LABELS WILL NOT BE REFUNDED!
HOW DO I RETURN AN ITEM?
Having to return something can be annoying – we totally get that. So, to make it as easy as possible for you, simply go to oneractive.com/Returns and get your prepaid shipping label.
REFUND
Once your return is delivered to our warehouse, please allow 5-7 business days for it to be processed and a further 4-6 business days for your refund to be issued to the original payment card.
For more info, read our returns policy.
RETURN FEES
:
If you choose to receive a refund, the return costs are .
If you choose to receive a refund, the return costs are .
The return costs will be deducted from your final refund.
Show all rates| Location | Service | Cost |
|---|---|---|
| Albania | Express | $29.99 USD |
| Andorra | Express | $29.99 USD |
| Argentina | Express | $29.99 USD |
| Armenia | Express | $29.99 USD |
| Bahamas | Express | $29.99 USD |
| Bangladesh | Express | $29.99 USD |
| Bermuda | Express | $29.99 USD |
| Bolivia | Express | $29.99 USD |
| Brazil | Express | $29.99 USD |
| Cambodia | Express | $29.99 USD |
| Cayman Islands | Express | $29.99 USD |
| China | Express | $29.99 USD |
| Costa Rica | Express | $29.99 USD |
| Georgia | Express | $29.99 USD |
| Ghana | Express | $29.99 USD |
| Guyana | Express | $29.99 USD |
| Honduras | Express | $29.99 USD |
| Hong Kong | Express | $29.99 USD |
| India | Express | $29.99 USD |
| Indonesia | Express | $29.99 USD |
| Israel | Express | $29.99 USD |
| Japan | Express | $29.99 USD |
| North Macedonia | Express | $29.99 USD |
| Malaysia | Express | $29.99 USD |
| Mauritius | Express | $29.99 USD |
| Mexico | Express | $29.99 USD |
| Pakistan | Express | $29.99 USD |
| Philippines | Express | $29.99 USD |
| Singapore | Express | $29.99 USD |
| South Africa | Express | $29.99 USD |
| Taiwan | Express | $29.99 USD |
| Thailand | Express | $29.99 USD |
| Uruguay | Express | $29.99 USD |
| Venezuala | Express | $29.99 USD |
